Ace88 Terms and Conditions — Everything explained in plain English

Ace88 (https://ace88.plus) is an online gaming platform providing entertainment gaming services for users in Bangladesh. These Terms and Conditions constitute a legally binding agreement between ace88 and its members.

By using the ace88 platform, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These Terms and Conditions apply together with ace88's Privacy Policy and Responsible Gaming Policy.

Ace88 reserves the right to update these Terms and Conditions at any time. Notice of any changes will be posted on the website along with the effective date. Continued use of ace88 following such changes constitutes acceptance of the revised terms.

When registering an ace88 account, you must provide accurate, complete, and up-to-date information. Registering with false information will be treated as a violation of these Terms and Conditions.

• Each individual may create only one account. Multiple accounts from the same device, IP address, or bank account are strictly prohibited.
• Keep your account password and login credentials strictly confidential. Allowing any other person to access your account is prohibited.
• To change the mobile number or email address linked to your account, please contact ace88 support.
• Ace88 may request identity verification (KYC) at any time. Failure to complete verification may result in account restrictions.

Members must notify ace88 immediately if any information provided at registration changes. Inaccurate details may result in withdrawal delays.

The following eligibility requirements must be met to create an account and use ace88's services:

• You must be at least 18 years of age.
• Online gaming must be legal in the country or region from which the account is being opened.
• Use of ace88 must be voluntary and of your own free will — not under pressure or inducement from others.
• You may not register an account previously closed by ace88 for any reason.

Ace88 may request a national ID or other government-issued identification to verify the age of any account it deems suspicious. Failure to provide verification documents in a timely manner may result in account suspension.

The following terms and conditions apply to all financial transactions on ace88. Members are advised to read these conditions carefully before making any transaction.

Deposit Terms:

• Ace88 only accepts deposits from the registered member's own payment methods. Third-party deposits are not permitted.
• The minimum deposit amount is listed on ace88's payments page. Transactions below this limit will not be processed.
• Deposits can be made via Mobile Banking, Nagad, Rocket, and bank transfer.

Withdrawal Terms:

• Your account must be fully verified before a withdrawal can be processed.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals are typically processed within 15 to 30 minutes. However, verification checks or banking delays may extend this timeframe.
• Ace88 reserves the right to temporarily suspend withdrawals while investigating suspicious transactions.
• Members are solely responsible for any applicable taxes or charges.

Ace88 regularly offers attractive bonuses and promotional deals for its members. However, each bonus offer comes with specific terms and conditions that must be followed.

• Every bonus has its own wagering requirements. Bonus funds cannot be withdrawn until the specified wagering requirements have been met.
• Claiming multiple bonuses simultaneously may not be possible. Rules on combining bonuses are specified separately in each offer.
• Ace88 reserves the right to void bonuses in cases of suspicious bonus usage or abuse.
• Free spins or free bet bonuses cannot be used outside the specified games or time limits.
• Ace88 reserves the right to modify, suspend, or cancel any bonus offer at any time.

All games on ace88 are tested by third parties and operate using certified Random Number Generator (RNG) technology, ensuring that every game outcome is entirely random and unbiased.

• Winning or losing on ace88 depends entirely on chance and skill. ace88 does not manipulate the outcome of any game.
• If a game is interrupted due to a technical issue, ace88 will attempt to restore it to the last valid game state.
• Ace88 is not responsible for internet disconnections. Bets may be voided due to connectivity issues.
• In any dispute relating to game rules, ace88's server logs shall serve as the final evidence.

Ace88 is committed to maintaining a fair and safe gaming environment. The following activities are strictly prohibited, and any violation will be met with serious consequences:

• Creating or operating multiple accounts.
• Abusing the bonus system or claiming bonuses under multiple identities.
• Using any software, bots, scripts, or automation tools.
• Attempting to collude with other members to manipulate game outcomes (collusion).
• Using ace88 for money laundering or any illegal financial activity.
• Attempting to hack or gain unauthorized access to the ace88 system or network.
• Collecting or using other members' personal information.

If any such activity is detected, ace88 may immediately close the account, freeze funds, and take legal action where necessary.

Ace88 reserves the right to temporarily or permanently suspend or close any account under the following circumstances:

• If the Terms & Conditions are violated.
• If an account is registered with false or inaccurate information.
• If the account has been inactive for an extended period.
• If verification documents are not submitted.
• If suspicious financial activity is detected.

Members who wish to close their account may contact the ace88 support team. Any outstanding funds will be settled through the designated process prior to closure, provided there are no outstanding violations.

Ace88 is committed to protecting the personal information of all members. Our detailed Privacy Policy Privacy Policy Available on the page.

• Ace88 uses member data solely for service improvement, identity verification, and legal compliance purposes.
• Member data is never sold to third parties.
• Ace88 uses SSL encryption technology to keep all user data secure.
• Information may be disclosed in response to valid requests from legal authorities.

Ace88 places the highest importance on responsible gaming. Gaming is a form of entertainment — it should never be treated as a source of income. ace88 encourages all members to play responsibly and within their limits.

• Ace88 allows members to set daily, weekly, or monthly deposit limits.
• Through the self-exclusion option, any member can temporarily suspend their account for a set period.
• If you notice any signs of gaming addiction, please contact the ace88 support team.
• Parents and guardians are responsible for keeping minors under 18 away from gaming.

For more details, visit ace88's Responsible Gaming Visit the page.

Ace88 is committed to resolving all disputes fairly and promptly. If you have a complaint or dispute, please follow the steps below:

• Contact us first via ace88 live chat or email support.
• Ace88 will provide an initial response within 72 hours of receiving a complaint.
• Complex disputes may take up to 14 business days to fully investigate and resolve.
• The decision of ace88 shall be considered final and binding.
• In any dispute relating to game outcomes, ace88's server logs shall be used as the final evidence.

Ace88 reserves the right to amend these Terms and Conditions, in part or in full, at any time. Any changes will be announced on the website with the effective date clearly stated.

Continued use of ace88 after any changes takes effect constitutes acceptance of the updated terms. Members who disagree with the changes always have the option to close their account.

If any part of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.